Status
All Systems Operational

Product Updates

Our product update centre brings our global updates together in one place. Explore recent product enhancements, new features, and legislation updates.

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Product
Singapore
SG
16 Dec
CPF Electronic Filing via APEX API

The Singapore government is enhancing and consolidating its digital services for Central Provident Fund (CPF) reporting under the One-Stop Payroll scheme.

Product
Singapore
SG
16 Dec
CPF 2025 Contribution Rate Changes & Ordinary Wages Cap

Employment Hero has updated CPF calculation for pay runs

Product
UK
UK
16 Dec
Adjusting Pay Runs for Christmas Pay Dates

Remain compliant with HMRC reporting requirements over the festive period

Product
UK
UK
10 Dec
Importing 52-Week Average Data

Users can now import 52-week average holiday pay data into the payroll platform.

Product
Global
Global
29 Nov
Swag is becoming Employment Hero Work (EH Work)

The Swag by Employment Hero app will become Employment Hero Work (EH Work) on 13 January 2025.

Legislation
Singapore
SG
29 Nov
EOFY Tax filing for YA2025 under IRAS - APEX API

We are uplifting EOFY Tax APIs to ensure continuity for the Singapore region in alignment with recent updates from the Inland Revenue Authority of Singapore (IRAS).

Product
Global
Global
25 Nov
Prevent users from using compromised passwords

The platform will now check the password against a database of known compromised passwords.

Product
Australia
AU
Malaysia
MY
New Zealand
NZ
Singapore
SG
22 Nov
Split chart of accounts by employing entity

Chart of accounts can now be split by employing entities.

Product
Global
Global
18 Nov
Password Verification Required when Making Changes to 2FA Settings

Users will be required to verify their password before making any changes to their existing two-factor authentication (2FA) settings.

Integration
Australia
AU
18 Nov
CareSuper and Spirit Super Merger

We have updated fund details following the update that Spirit Super and CareSuper have merged

Product
Malaysia
MY
18 Nov
Improvements to CP8A form management

Several updates have been made to CP8A form management.

Product
Malaysia
MY
18 Nov
Number of Employees for Form E and Borang CP8D Filing

The IRB - Borang CP8D E form (Return form of employer) report now supports showing the number of employees for the year to facilitate filing of Form E.

Product
Global
Global
11 Nov
SMS Authentication App Requirements

Users who have email as their only two factor authentication (2FA) method will be required to set up an additional 2FA method via SMS verification or an authentication app.

Product
Global
Global
11 Nov
Authentication App Switch

It is now possible to switch authentication apps without having to enter a mobile number as a placeholder authentication method.

Product
Australia
AU
11 Nov
Users with Pay Run Creation Access Can Now Submit STP & Super

Restricted users with pay run creation access can now submit STP and Super once the pay run has been finalised.

Product
New Zealand
NZ
11 Nov
Users with Pay Run Creation Access Can Now Submit PayDay Filing

Restricted users with pay run creation access can now submit PayDay filing once the pay run has been finalised.

Product
Global
Global
4 Nov
Work Types API End Points Update

An update is being made to the Work Types API end points to ensure the API is working as per the values described in our API documentation.

Product
Singapore
SG
30 Oct
Standard Chartered Bank File Now Supported on Platform

The payroll platform now supports Standard Chartered bank file format

Product
Singapore
SG
28 Oct
Trust Bank Singapore

Trust Bank Singapore is now available on the payroll platform as a bank option for employees.

Product
Global
Global
24 Oct
Changes to 2FA user experience for web payroll users

From 31 October 2024, the authentication app (if enabled) will be the default option to receive verification codes when verifying two-factor authentication. 

Product
Global
Global
24 Oct
Locked users will be logged out of web and Swag sessions

If a security incident is identified, a user's account may be locked to protect their safety.

Product
Global
Global
22 Oct
Removing Employee Personal Identifying Information for Inactive Businesses

In order to protect employee personal identifying information, partners can now choose to deactivate inactive businesses from Payroll.

Product
Australia
AU
22 Oct
Employee Self Setup Enhancements

From 30 October 2024, we are improving the employee superannuation setup for all businesses.

Product
Singapore
SG
Malaysia
MY
16 Oct
Backdate a Leave Without Pay (LWOP) Request

The payroll platform can now backdate a Leave Without Pay (LWOP) request.

Legislation
Malaysia
MY
16 Oct
New Wage Ceiling for SOCSO and EIS Contributions 2024

For employees with salaries exceeding RM6,000 per month, the contribution amount is subject to the new wage ceiling of RM6,000.

Product
Global
Global
3 Oct
Custom Payroll Reports

Users can now create custom reports and save them along side existing reports for future use.

Product
Global
Global
3 Oct
Employee File Navigation Change

It is now easier to navigate between employees in the Employees List screen on the payroll platform.

Product
UK
UK
2 Oct
National Insurance Number Search Feature

It is now possible to search employees by National Insurance in the employee file.

Product
Global
Global
30 Sep
Create a restricted user for pay run creation access

One of the most popular feature requests has been the ability to expand on the current restricted user permissions in order to provide greater flexibility over access to employees and pay runs.

Product
Global
Global
30 Sep
2FA Requirements for Viewing Sensitive Information on Mobile

Users in all regions are now required to have 2FA enabled.

Legislation
Australia
AU
12 Sep
Casual Conversion Changes

Employees can now request their intention to change to permanent employment

Product
Australia
AU
12 Sep
Employee self-setup changes

As part of our ongoing commitment to improving the onboarding experience at Employment Hero (EH), we’ve decided to remove the "Add Later" button from the Employee Self Setup superannuation selection process.

Product
UK
UK
10 Sep
HMRC Inbox

How to view a history of HMRC notices in the HMRC Inbox

Legislation
Australia
AU
4 Sep
Additional ATO 2FA Requirements

2-Factor Authentication is now required for Employees and Managers

Product
Malaysia
MY
Singapore
SG
3 Sep
Proration of recurring earnings for new hires, termination & leave without pay (LWOP)

Payroll admins now have the ability to pro-rata allowances by selecting the Incomplete month calculation option from the dropdown menu in pay run inclusions.

Product
New Zealand
NZ
3 Sep
Alternative Holidays Cash Out

Alternative holidays are accrued when an employee works on a public holiday that is their normal working day. Those that were accrued 12 months or more ago can be cashed out.

Product
Malaysia
MY
Singapore
SG
2 Sep
‘Include in overtime rate’ checkbox added to Pay Categories

In Pay Categories, a checkbox entitled Include in overtime rate has been added to determine if the Pay Category should be considered for overtime calculation.

Product
Malaysia
MY
Singapore
SG
2 Sep
Terminated Employee with Timesheet Now Automatically Included in Pay Run

The platform now automatically includes terminated employees with approved timesheets into a pay run.

Legislation
Malaysia
MY
2 Sep
HRDF (HRD Corp) Monthly Contribution Report

The system can now generate the HRDF Monthly Contributions report to facilitate monthly submission and payment for the HRDF (HRD Corp) levy.

Product
Singapore
SG
27 Aug
Automated Self-Help Groups Contributions

All new Singapore businesses created will now support automated contributions to self-help groups (SHGs) when a pay run is created.

Product
UK
UK
23 Aug
Statutory Shared Parental Pay

Statutory Shared Parental Pay has been added as an option on the Statutory payments page.

Integration
Australia
AU
New Zealand
NZ
UK
UK
22 Aug
Sage Intacct Projects

Sage Intacct Projects has been added to the location page on the Employment Hero Payroll platform

Product
Australia
AU
14 Aug
Super Fund Stapling

After an employment relationship is established, if the employee’s superannuation details are not provided, the 'Request Super Stapling' button will appear on the employee's Super Fund page 21 days after the employee starts, provided they have been included in an STP event.

Product
Global
Global
8 Aug
Monthly Breakdown Now Available in Gross-to-Net Report

The gross-to-net report now includes an option to display a monthly breakdown of all pay, deductions, and statutory contributions for each employee.

Product
Singapore
SG
25 Jul
Mizuho Bank File Now Supported on Platform

Mizuho Bank GIRO file format bulk upload by CSV

Product
Malaysia
MY
25 Jul
Bank Islam Bank File Now Supported on Platform

The payroll platform now supports Bank Islam’s Bulk Payment Salary upload file

Integration
Global
Global
24 Jul
Zapier Integration

Zapier can now be integrated with the payroll platform from the 25 July 2024

Product
Global
Global
23 Jul
Email Notifications for Security Incidents

We have released a new system generated email notification.

Legislation
Malaysia
MY
22 Jul
Extension of SOCSO Invalidity Scheme to Foreign Workers

From 1 July 2024, the employer is required to contribute SOCSO for foreign workers the same as Malaysians or Permanent Residents.

Product
Global
Global
19 Jul
Bulk Import Employees via Employee Self Setup (ESS)

Available 25 July 2024 - Introducing the “Import Self Setup Employees” feature, the latest improvement to ESS.

Legislation
New Zealand
NZ
19 Jul
Payout of Termination Alternative Leave Entitlement to be Based on Employee’s Final Day

The platform will now look at timesheets submitted for the final day and pay for the same number of hours as the timesheet processed for the final day.

Legislation
New Zealand
NZ
19 Jul
Tax Tables Update

The tax tables have been updated with the new thresholds

Product
UK
UK
15 Jul
Bureau Dashboard - Reports

Business reports can now be generated at a brand level from within the Bureau Dashboard.

Product
Global
Global
11 Jul
Latest Swag Updates

We are releasing an update to the Employment Hero HR PY Experience Swag open beta feature that streamlines the process of granting employee portal access.

Product
New Zealand
NZ
11 Jul
Regular Allowances in RDP/OWP Agreed Rate Calculations

When configuring additional earnings within an employee's pay run inclusions, the system allows including the allowance in the RDP or OWP agreed rate calculations.

Product
UK
UK
5 Jul
Rolled-Up Holiday Pay

Users can now configure their platform to automatically pay rolled-up holiday pay to their irregular-hour workers

Product
Global
Global
4 Jul
HR Platform and Employment Hero Payroll Platform Sync Updates

Expense categories, cost centres and pay schedules in your HR platform are managed in your payroll platform.

Product
Global
Global
13 Jun
Bulk update multiple pay rates via import

You can now quickly update multiple pay rates via import.

Product
Global
Global
13 Jun
Duration of hours worked without a break pay condition added

A new pay condition has been added that accesses the duration of hours worked without a break.

Product
UK
UK
13 Jun
HMRC Notices

We are introducing the HMRC Notices tab in the pay run screen.

Product
Malaysia
MY
6 Jun
Uplift of Payroll History function

Payroll History has been enhanced to streamline entering year-to-date earnings for mid-year hires with prior employment.

Legislation
Australia
AU
31 May
Social, Community, Home Care, and Disability Services Award (MA000100) Update

Update to the Social, Community, Home Care, and Disability Services Award (MA000100)

Product
Malaysia
MY
22 May
Configure Bonus Tax & EPF

Employment Hero Malaysia now has a simple and automatic method of calculating tax and EPF for additional remuneration.

Product
Australia
AU
20 May
Inclusion of LWOP on payslips and in reports

Companies can effectively report LWOP when approved and taken, ensuring transparency and accuracy in leave management and payroll processes.

Product
Australia
AU
15 May
Spaceship Super Fund Update

From 18 May 2024, employees that are members of Spaceship Super will need their USI and ABN updated.

Product
UK
UK
13 May
Tax code history

We have added a tax code history feature within the employee’s Tax & NI details screen.

Product
UK
UK
13 May
Save ineligible SMP records

You can now save an instance of SMP where an employee is not eligible.

Product
UK
UK
13 May
Pay Run audit remote

We have streamlined the pay run audit remote.

Product
UK
UK
13 May
NI Letter X - exclude from App Levy

For employees on national insurance category ‘X’, a checkbox has been added to the employees’ tax & NI details section.

Product
UK
UK
13 May
Allow restricted users access to view employee notes

You can allow a restricted user to view employee notes via the manage user screen.

Product
Singapore
SG
6 May
Harmonizing Singapore Pay run calculations actions function with global product design

After thorough analysis, we've decided to streamline our processes in the Singapore region by removing the "Recalculate CPF" action button.

Product
Singapore
SG
26 Apr
Singapore CPF Enhancements

This enhanced functionality enables administrators to customise CPF calculations in alignment with their company policies, offering increased flexibility and control over CPF management.

Integration
Australia
AU
23 Apr
Integrate Super Payments within a Pay Run

This feature allows for a seamless integration between pay runs and superannuation payments.

Product
Australia
AU
23 Apr
Aggregate PAYG (Pay As You Go) Calculations

This update introduces aggregated PAYG calculations across pay runs that share the same pay period dates where ‘normal’ earnings apply.

Product
Singapore
SG
19 Apr
Automatic calculations for weekly pay runs enhancement

We have now enhanced our automated calculations for weekly pay runs, ensuring that Self-Help Group (SHG) contributions are calculated within the designated range.

Product
Malaysia
MY
18 Apr
New Options for Employment Type

We are introducing new employment types to follow CP8D guidelines.

Product
Australia
AU
11 Apr
API Values Change for AtoIntegrationOption

We are improving how we handle Enum values during deserialisation within the AuStpRegistrationModel resource in the AU Payroll API.

Product
Singapore
SG
11 Apr
Removal of the Fortnightly Pay Schedule

After careful consideration and analysis, we observed a low utilisation rate of the fortnightly pay schedule option among clients. Effective from mid-May, you can no longer select the fortnightly pay schedule.

Product
Malaysia
MY
11 Apr
UOB Bank File Now Supported on the Platform

The payroll platform now supports the UOB IBG Payroll with Payment Advice (Employee) file. This allows admins to easily pay employee salaries through their UOB internet banking provider via bulk upload.

Product
Global
Global
11 Apr
Restriction on Deleting Top-Level Locations

Starting 18th April 2024, all users can no longer delete top-level locations on the platform and in the end point DELETE/api/v2/business/{businessid}/location/{id}

Product
New Zealand
NZ
10 Apr
Separate Leave Type Entitlement Dates and Company Common Anniversaries

We have developed a solution to address the various circumstances where different leave entitlement dates are required (such as company common anniversary dates for annual leave), but they are not covered by the current options available on the platform.

Product
New Zealand
NZ
4 Apr
Automating the Back Payment Process

The back pay feature automates the process of calculating the rate difference, tax owed and penalty rates.

Integration
New Zealand
NZ
27 Mar
Deputy Enterprise Edition Integration

The Employment Hero Payroll platform now supports integration with Deputy Enterprise Edition.

Product
New Zealand
NZ
27 Mar
Tax tables for 2024/2025

The tax tables for the 2024/2025 financial year have been applied to payroll.

Product
Australia
AU
27 Mar
Employee Self-Setup

We've improved the employee onboarding process.

Product
UK
UK
25 Mar
Occupational Maternity Leave

Occupational maternity leave (OML) is now available within the leave category settings.

Product
Malaysia
MY
25 Mar
Set a Timesheet Period When Setting Up Pay Run Automation

Admins using the payroll platform can now set a timesheet period when configuring automated pay runs.

Product
Malaysia
MY
25 Mar
SOCSO - Borang 8A now capture Social Security Foreign Worker Number (SSFW)

We have updated SOCSO - Borang 8A (SOCSO Monthly Contribution) report to capture Social Security Foreign Worker Number (SSFW).

Product
Australia
AU
21 Mar
New Pay Rate Templates for System Awards

We have introduced a new set of Pay Rate Templates for Casual employees

Product
Global
Global
7 Mar
Planned Platform Maintenance

Sunday, 17 March, 8:00 am AEDT

Legislation
Malaysia
MY
7 Mar
Tax relief update for year of assessment 2024

Tax relief changes for the year assessment of 2024 have been implemented in the payroll platform.

Product
Malaysia
MY
7 Mar
Set a Timesheet Period when Creating a New Payrun

We are introducing an option for admins to specify a timesheet period when creating a new payrun.

Legislation
Malaysia
MY
27 Feb
CP8D for the year of assessment 2023

The new format for the CP8D text file is now available

Product
Malaysia
MY
27 Feb
EPF adjustment for Bonus/ Commission (not paid monthly)

Additional EPF contribution for any payment that is not paid monthly (e.g. Bonus, Commission) is now calculated automatically.

Product
Global
Global
21 Feb
Update to Fixed Pay Categories

We have released a small changed with locks fixed pay categories from being able to be changed.

Integration
New Zealand
NZ
21 Feb
Lightspeed Restaurant (O-series) POS Timesheet Integration

You can now connect your payroll platform to your Lightspeed Restaurant (O-series) Point of Sale (POS) platform.

Product
Singapore
SG
24 Jan
Update of Payroll Employee Address Fields

Payroll has released an update to address validations to be in line with IRAS validations, so users do not get an error when they file taxes with IRAS during tax season (Jan-Mar).

Legislation
Singapore
SG
19 Jan
End of Financial Year Process Guide

We have prepared a guide to assist you through the process of wrapping up the 2023 tax year and getting you ready for the 2024 financial year.

Product
Singapore
SG
19 Jan
Automatic Recalculation of Unfinalised Pay Runs

Unfinalised pay runs to automatically recalculate the pay run if an admin edits a pay period

Legislation
Malaysia
MY
18 Jan
End of Tax Year Guide 2023 for Malaysia

We have prepared an article to guide you through the process of wrapping up the 2023 tax year and getting you ready for the 2024 financial year.