2FA Requirements for Viewing Sensitive Information on Mobile
September 30, 2024
2FA Requirements for Viewing Sensitive Information on Mobile
Product
Global
To align with updated security guidelines and protect sensitive personal financial information, users in all regions are now required to have 2FA enabled and verified in the last 24 hours to access private information related to:
Bank accounts
Pay slips
Employer and Tax Office related documents, letters, certificates and forms specific to each region
Effective November 5, 2025, we will no longer support the use of email as a method to receive 2FA codes on our payroll web product, including all Partner brands.
Updates have been made to the existing User Access and Admin Access pages within the Partner Dashboard to display additional information regarding users. This is done to improve visibility over user’s access and security posture.
In order to protect users without two-factor authentication (2FA) enabled from credential stuffing attacks, when a login from a geolocation is detected as impossible travel, they will be required to enter in a verification code sent to their email to complete their login.