This is a reminder that starting February 9, 2026, Employment Hero will discontinue support for email as a method to receive Two-Factor Authentication (2FA) codes on our payroll web product (for all Partner brands).
To enhance security, Employment Hero is discontinuing email-based 2FA on February 9, 2026, requiring partners to transition users to more secure methods like authentication apps, SMS, or passkeys while establishing internal workflows for managing account recovery requests.
Employment Hero has introduced two updates—customizable recovery contacts and brand-level request management—to give partners greater control over account recovery as they transition away from email-based two-factor authentication.
