Upcoming API Response Limitations

A set of upcoming changes to several API endpoints will take effect on Monday, September 28, 2026. These changes are designed to protect overall platform performance by preventing extremely large or unbounded data requests that can impact system stability for all users.

To ensure you have sufficient time to update your integrations, we are sharing the full list of affected API endpoints and the specific limitations that will be enforced.

Affected API Endpoints & New Requirements

• Leave Request API – /api/v2/business/{businessId}/leaverequest
  • Maximum date range limited to 31 days
    
    
• Roster Shift API – /api/v2/business/{businessId}/rostershift
  • fromDate and toDate parameters will become mandatory
    
    
• Manager Roster Shift API – /api/v2/business/{businessId}/manager/rostershift
  • fromDate and toDate parameters will become mandatory
    
    
• Timesheet API – /api/v2/business/_/timesheet
  • Response limited to 100 records
  • To retrieve additional records, paginate sequentially using OData parameters (e.g. ?$skip=0&$top=100 for page 1, ?$skip=100&$top=100 for page 2)
  • Maximum date window restricted to 31 days
    
    
• Payrun / Earnings Lines API
  • Further limitations will be implemented shortly; these will be communicated once developed.

What You Need to Do

If these changes are applicable to you, please ensure your API integration is updated before Monday, September 28, 2026, to comply with the new parameters and result-size limitations.

If your integrations currently request large ranges of historical data, please adjust your queries to fit within the new limits (e.g., batching by date range, adding pagination, etc.).

We will provide two more reminders leading up to the effective date. If you need assistance, please reach out to our support team.

‍