Status
All Systems Operational
1:43pm AEDT Resolved - Continued monitoring has confirmed this issue has been resolved.Again, we would like to sincerely apologise for the extended disruption experienced this morning and appreciate your patience throughout.
12:04pm AEDT Monitoring - Our upstream provider has confirmed this issue has been resolved. We are seeing restoration of service for a large number of our customers and expect total restoration within the next 30 minutes. Thank you for your continued patience.
11:26am AEDT Update - Our engineers continue to work closely with the upstream provider. We will provide another update within 30 minutes. Thank you for your patience.
10:41am AEDT Update - We continue to investigate the issue and are working with upstream third-party providers to resolve. We apologise for the continued disruption.
9:55am AEDT Update - Whilst we have isolated the root cause, our engineers are still working with a third party to resolve. We apologise for the ongoing inconvenience and will update this status in 30 minutes. Thank you for your patience.
8:33am AEDT Identified - Our engineers have identified the issue and are currently working on resolution. Thank you for your continued patience.
7:58am AEDT Update - Our engineers are continuing to investigate this issue under the highest priority. Thank you for your patience.
7:18am AEDT Investigating - Our engineers are currently investigating the issue preventing customers from accessing the Payroll platform. We apologise for the inconvenience.
