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Payroll - Intermittent Degraded Performance
March 12, 2024

Payroll - Intermittent Degraded Performance

Resolved

4:45pm (13/3)

Yesterday's issue of degraded performance on Payroll has been mitigated and platform performance continues to be normal.

Thank you for your patience.

1:10pm (13/3)

Our engineers are continuing their investigation into yesterday's issue.

Whilst these investigations are ongoing, our mitigation strategies remain in place and we are monitoring closely.

Payroll performance remains normal.

Thank you.

6:00pm (12/3)

Our engineers are still investigating this mornings performance issues.

Mitigation strategies remain in place and we will continue to monitor closely.

Payroll performance remains normal.

Thank you for your continued patience.

2:45pm (12/3)

Our engineers are still investigating the cause of the performance issues earlier in the day.

Mitigation remains in place and Payroll is performing normally.

Thank you for your continued patience.

11:00am (12/3)

A number of temporary mitigation strategies have been enacted to return Payroll to normal performance levels.

Our Engineering team continues to investigate the cause of the issue.

9:55am (12/3)

Our engineers are currently investigating intermittent performance issues on our Payroll platform.

We appreciate your patience.