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Intermittent 502 Bad Gateway Error
November 1, 2023

Intermittent 502 Bad Gateway Error

Resolved
Global

08:00

We are investigating an issue preventing users from logging in to Payroll. We are working to get service resumed as soon as possible.


08:25

Issue has been resolved.

12:23

We are aware that this issue has resurfaced. Our engineering team is investigating the root cause of the intermittent 502 bad gateway errors.

10:30

This issue (intermittent 502 gateway errors) has been resolved. The root cause was tied to inefficient logic in the API logging middleware which drove excessive platform load / 502 gateway errors.