Supporting Your Clients in Employment Hero Payroll

What's in the session? 

In this session we’ll cover all aspects of how to provide support to your Employment Hero Payroll clients. We’ll discuss the actions you can take to diagnose, troubleshoot, and resolve level 1 support queries you receive from your clients as well as when and how to use the level 2 support provided by Employment Hero.

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What you'll take away:

1. An understanding of your role as a Value Added Reseller in providing support to your clients
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2. Learnings about the tools and resources available to you to diagnose and resolve your clients support issues
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3. An understanding of when to and how you can access Level 2 support from the EH Payroll support team

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