Status
All Systems Operational
Upcoming Industry Changes
As the industry prepares for the upcoming Payday Super changes, the Australian Taxation Office (ATO) and superannuation funds are actively upgrading their data infrastructure. This industry-wide transition is known as the SuperStream Contributions v3.0 implementation.
As these upgrades roll out through June and July, employers across Australia will begin to see a higher volume of superannuation warnings, alerts, and returns within their payroll dashboards.
What you need to know:
-It’s a system upgrade, not an employer error: An increase in warnings is an expected outcome of this rollout and does not mean your clients have done anything wrong. Under v3.0, super funds return richer, more specific error codes in near real-time, so issues that were previously silent or surfaced weeks later now appear immediately.
-What your clients should do when an alert appears: In the event of an error or warning, clients should be advised to review the fund error codes and follow the suggested corrective actions. Refer to this Help Article for further information.
Next steps for partners:
Advise your clients: As this transition has the potential to cause client confusion, we strongly recommend notifying your customers of these upcoming changes. Proactive communication will be essential to managing expectations, easing employer concerns, and mitigating frustration before it arises.
